Greetings,

Thanks for visiting. Links to my most up-to-date resume are below. In the meantime, here is a little about me.

I have been in the business of IT for the past 20 years. I spent the 1990s working for startups doing everything from VC pitches to sales calls to architecture, design and hands on development, and was part of a very successful IPO on NASDAQ with VerticalNet. I spent the 2000s working for larger companies in enterprise architecture and IT management; most recently at Comcast, where I managed a 100+ person team and helped architect, design and deliver the enterprise order management stack across two data centers. I have been with Salesforce since 2011, focusing exclusively on larger enterprise customers. I have held several roles at the company, tackling everything from developing strategic roadmaps, optimizing business value, assessing ROI, and actually configuring and developing custom solutions. I am something of a propeller head with an MBA, so I am comfortable talking shop about Business strategy and process, IT strategy and architecture and lower level database and software design. I am always interested in learning more about what people do and how they work, and am always happy to help people understand how technology can help them to be more successful.

I owe my winning formula to a set of predispositions that were already present when I started my career, and that I have actively focused on amplifying: (1) I possess an above-average level of empathy for my customers, which makes me customer-obsessed, for the right reasons. (2) I am very collaborative, which allows me to 'go native' within customer organizations and gel with peers and team members in an uncanny way. (3) I am highly communicative, in both verbal and written form, with an ever-present focus on being clear and succinct, without being incomplete. (4) I am highly creative, mostly in the form of process design and technical architecture, and the intersection of the two - I am something of a 'multidisciplinary practitioner'. (5) I am very flexible, with a keen focus on the customer impact and business results, not necessarily which activity I own or get credit for. Give me a problem, and I will solve it. If I cannot solve it, then I will find someone who can, and I will hold myself accountable for making sure they solve it!   

All the rest is in the resume. Please feel free to call or write if you want to talk further. 

Best Regards,

Ravi Benedetti
610-715-9070
ravi@ravi.com
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Ravi Benedetti,
Oct 14, 2016, 12:12 PM
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Ravi Benedetti,
Sep 26, 2013, 10:30 AM