Thanks for visiting. Links to my most up-to-date resume are below. In the meantime, here is a little about me.
I have been in the business of IT for the past 20 years. I spent the 1990s working for startups doing everything from VC pitches to sales calls to architecture, design and hands on development, and was part of a very successful IPO on NASDAQ with VerticalNet. I spent the 2000s working for larger companies in enterprise architecture and IT management; most recently at Comcast, where I managed a 100+ person team and helped architect, design and deliver the enterprise order management stack across two data centers. I have been with Salesforce since 2011, focusing exclusively on larger enterprise customers. I have held several roles at the company, tackling everything from developing strategic roadmaps, optimizing business value, assessing ROI, and actually configuring and developing custom solutions. I am something of a propeller head with an MBA, so I am comfortable talking shop about Business strategy and process, IT strategy and architecture and lower level database and software design. I am always interested in learning more about what people do and how they work, and am always happy to help people understand how technology can help them to be more successful.
I owe my winning formula to a set of predispositions that were already present when I started my career, and that I have actively focused on amplifying: (1) I possess an above-average level of empathy for my customers, which makes me customer-obsessed, for the right reasons. (2) I am very collaborative, which allows me to 'go native' within customer organizations and gel with peers and team members in an uncanny way. (3) I am highly communicative, in both verbal and written form, with an ever-present focus on being clear and succinct, without being incomplete. (4) I am highly creative, mostly in the form of process design and technical architecture, and the intersection of the two - I am something of a 'multidisciplinary practitioner'. (5) I am very flexible, with a keen focus on the customer impact and business results, not necessarily which activity I own or get credit for. Give me a problem, and I will solve it. If I cannot solve it, then I will find someone who can, and I will hold myself accountable for making sure they solve it!
All the rest is in the resume. Please feel free to call or write if you want to talk further.